B2B SaaS Product Onboarding Mistakes and How To Fix Them
Most people stop using a product NOT because it isn’t useful or doesn’t have the capability to solve their problems. They stop because it takes a lot of effort for them to get used to it.
So, the answer to what is the best onboarding practice isn’t always so straightforward.
No matter how good a product you’ve made, if it takes ages to get used to it, it will not work for the customer & you will fail your mission.
In the presentation below we cover 10+ of the most common onboarding mistakes with B2B SaaS products that we’ve witnessed from our 60 reviews.